Animal Genetics Reviews

Animal Genetics has an overall rating of 1.1 based on 26 reviews. Customer feedback on Animal Genetics is mixed.

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All Animal Genetics Reviews (26)
JudyLoper_67
May 22, 2026
"Not the smoothest first try"
I tried placing a small test order, the whole thing felt more frustrating than it needed to be. The pages were loading slowly, the form wasn’t very clear, and at one point I couldn’t even tell if my payment had actually gone through. Maybe I’m just used to cleaner checkout pages, but I felt like I had to double-check every step myself. For something that should’ve been quick and simple, it ended up feeling clunky. Not the best first impression for me
kelly_Snyder87
April 30, 2026
"Not a great experience for parentage testing"
I used them for parentage verification, i’m probably extra picky about this kind of thing because it’s already stressful and personal. But the whole process felt way more frustrating than it should have been. It took longer than what I was originally told, I barely got updates, and when I reached out with questions, the responses felt generic, like someone had just copied and pasted them. In the end, I got the results but still didn’t feel like I fully understood what they meant. Personally, I wouldn’t use them again
hello_viola933
April 28, 2026
"Canceling Was Way More of a Hassle Than They Made It Sound"
They made it seem like canceling would be simple and that refunds were handled fairly, but that was not my experience at all. Once I actually tried to cancel, it turned into a hassle, and the refund process felt unfair. Definitely not what I was promised upfront.
casey.Rothwell
April 21, 2026
"Decent service, but the waiting game was annoying"
I sent in my samples and, the website was easy enough to use, so I won’t be a total crank about that part. But the results took longer than I expected based on what they said online, which was frustrating. I kept checking like some impatient idiot and eventually had to email them to ask what was going on. Their reply was fine, I guess, but not exactly overflowing with useful info. When the results finally showed up, they looked okay, just late. For what I paid, I expected these guys to be better about updates instead of leaving me wondering.
william.Schumacher
April 14, 2026
"Payment process was frustrating"
The payment part felt really messy and confusing. I wasn’t sure what I was supposed to do next, and to make it worse, I kept getting transferred around instead of getting a straight answer. It ended up being way more frustrating than it needed to be...
Charles-rose
April 12, 2026
"Frustrating support experience"
I had a problem with my order/results and tried to get it fixed, but the whole thing just kept going in circles. The replies were slow and didn’t really answer my actual questions, so I ended up still stuck with the same issue. it felt like an avoidable hassle and not the kind of support I expected. I wouldn’t use animalgenetics again.
bill1993
April 12, 2026
"I ordered a genetic test for my dog..."
I ordered a genetic test for my dog and the results said one thing, but later on my vet ran another test and it showed the complete opposite. I get that mistakes can happen, but it made me feel like I just threw my money away.

I reached out to them about it and didnt really get anything helpful back. It felt like they just brushed me off, and now I cant trust the accuracy, so I wont be using them again.
JudyBarton_42
April 03, 2026
"I used Animal Genetics for bird sexing and..."
I used Animal Genetics for bird sexing and, umm, the result ended up being wrong for my bird. I followed the sample instructions as carefully as I could, so it was frustrating when later checks showed the opposite sex.

Maybe it was just a one-off mistake, but it definitely made me lose trust in the service. For something this important, I expected it to be more reliable, and I don’t think I’d use them again for bird sexing.
jacqueline_Hobbs79
April 01, 2026
"Support didn’t really help me out"
I ran into an issue with my test info and reached out to support hoping they could clear it up. The replies I got were really short and didn’t actually answer what I was asking. After waiting longer than I expected and still not getting anywhere, I pretty much gave up...
ricky.Garcia
March 19, 2026
"Results came back, but the report was hard to understand"
I did get my results back, but the report was confusing. A lot of it felt like random codes and short notes instead of a clear explanation of what everything actually meant. I ended up having to sit there and be patient with it way longer than I should’ve, guessing through parts and still not feeling totally sure what I was looking at. For the price, I really expected something much easier to read and understand
david.Storey
March 19, 2026
"Left Me Feeling Unsure"
I tried Animal Genetics, but something about the results just didn’t sit right with me, so I paid to have the test done again. When the second result came back different from the first, I felt like I might be getting fooled, and that made it hard to trust the whole thing. I did reach out to support, and they responded, but their answer didn’t really make things any clearer. Maybe other people have had a better experience, but I don’t think I’d use them again.
Brandon.martinez
March 03, 2026
"Slow Delivery and Barely Any Updates"
The package took forever to arrive, and the tracking updates weren’t helpful at all. I kept checking for some kind of real info, but there was basically nothing useful the whole time.
lucille_Park99
February 25, 2026
"Communication Was a Nightmare"
The communication drove me absolutely insane. I felt like I had to keep chasing them down just to get basic updates, and when they did reply, it was either slow or kind of vague. Maybe the actual testing was fine, but the lack of clear updates made the whole process way more stressful than it needed to be. At one point I felt like I was solving a mystery just to figure out what was going on. I wouldn’t use them again unless they seriously improve how they keep customers informed.
WILMOT
February 24, 2026
"I got the breed ID back it..."
I got the breed ID back it didn’t match what we already know from our vet and the papers. The results were super broad and felt like some lazy guesswork dressed up as science. I emailed them for clarification, but the reply was basically useless and didn’t explain much. At this point, I don’t trust it
michael_Oroark98
February 22, 2026
"Service was a bit frustrating"
I wasn’t super happy with the experience, to be honest. The website felt a little confusing to use, and the updates took longer than I expected. I had to keep checking back a few times, which got kind of annoying, though I’m sure they were probably doing their best. It just ended up feeling like more hassle than I wanted for what I needed. I’d probably look somewhere else next time.
Stephanie.lowery
February 15, 2026
"At first I thought, okay, maybe this is…"
At first I thought, okay, maybe this is going to be simple enough. Then out of nowhere it just dragged on forever and I had no idea what was going on. it ended up being way more confusing than it needed to be.
hello_alexandria456
February 04, 2026
"I tried it out, but the..."
I tried it out, but the results were kind of all over the place and didn’t really match up. After using it for about a bit, it just felt unreliable to me.
WOOD
February 01, 2026
"I get that medical tests and…"
I get that medical tests and services can be expensive, and I’m not expecting everything to be cheap. But once I added up the cost of the tests I needed, it felt like the pricing was just too high for me to justify. To be fair, the service may be worth it for some people, but I ended up finding a better value somewhere else.
DELTORO
January 12, 2026
"Shopping on the site was frustrating"
I had a hard time using the site. It was tough to find what I was looking for, some of the pages loaded kind of weird, and checkout really confused me. I got through it eventually, but the whole thing felt more frustrating than it needed to be.
TUGGLE
January 11, 2026
"Not confident my sample was handled properly"
I got the feeling quickly that my sample wasn’t handled the way it should’ve been. Maybe I’m assuming, but it just didn’t seem right to me, and it left me not feeling very confident about the whole process.

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